Frequently Asked Questions

How can I fund my trading account?
How quickly the funds will be added to my trading account?
What are the conditions for withdrawals?
How quickly my withdrawal request is processed?
How can I cancel a withdrawal?
Does bitchain-tech withhold a tax from payouts?
How can I close my bitchain-tech account?

Please email at support@bitchain-tech.com to request closing of your account. You will receive a confirmation when this request will be completed.

What is CFD?
What is binary option?
What is cryptocurrency?
What is the minimum and maximum deposit amount?

The minimum deposit amount is $50 , and the maximum - $100000

Do I have to download any software for trading?

There is no need to download something before you can start trading with bitchain-tech . All you need to do is sign up and add funds into your account and you’ll be ready to start trading.

Is there any maintenance or registration fee?

No, it is free to open an account with bitchain-tech .

How can I sign up?

To sign up go to ‘Open an Account’ and enter the required information.
Please make sure the data you submit is correct and up to date.
In the future it will simplify withdrawal process.

How to trade binary options?

To trade binary options, simply fund your account and login into the platform. You will see binary options trading by default.

To start trading, choose CALL or PUT options depending on your forecast.

How to trade CFD?
What are the conditions for a bonus in CFD trading?

Bonuses are eligible on all CFD trades and are awarded by bitchain-tech up to 100%, based on your deposited amount. Bonuses are meant to give a trader an additional margin for maintaining positions and/or to open larger volume positions. With this statement client should understand, that Profit and Loss (PnL) always relates to client's Net balance, not Bonus amount.

Bonuses awarded by bitchain-tech are not withdrawable or tradable separately.

What time base is used by the platform?

The time is displayed based on Greenwich Time (GMT)

What is Double Up?

You can double up your investment on chosen option. When you double up trade, you will get duplicate position - asset, direction, amount and expiry time will be the same, but open price will differ. New positions will be opened by current market price.

What is Rollover?

Rollover feature allows you to extend your trade for 100% of chosen time for the first usage. Every next usage of this feature for the same trade will bring you additional 30% of extra time for this trade.
Following conditions should be complied:

1. Opened position should be out of the money (not in profit).
2. Using rollover your investment amount will be increased on 30%. You need to have enough funds on balance.
3. Till option expiry time remaining >1/4 from chosen period.

How to refer a friend to bitchain-tech ?

Copy your referral link on your dashboard and share this link everywhere! Give it to your friends, colleagues, post it on your social media pages, blog, everywhere!

What is my referral reward?

You will get 10% back of all deposits of your referred clients!

Example: You have referred one client who deposited $1000. You will get $100 on your referral balance.

How to use my referral lik?

Give your link to the one who you want to refer and ask to click the link. Once the client clicked the link, he is automatically assigned to you and all rewards will be credited on your account.

If you can't find answer on your question, feel free to contact us in live chat or via email support@bitchain-tech.com